Notifications

Settings → Notifications only controls email. Notifications in the dashboard always arrive, whatever you choose here.

The notification bell

The bell sits in the sidebar footer on a computer and in the top bar on a phone. A dot shows when something is unread. Press it to open your notifications.

• Inbox holds new notifications. Archive holds the ones you’ve cleared.
• Mark all read clears the unread dot.
• The archive button on a row moves it to Archive. Archive all moves the whole inbox.
• The gear opens Settings → Notifications.
• Press a notification to open its full detail.

Email categories

The Email card says which address emails go to. Each category has a switch, and every switch saves as soon as you move it. Turning one on asks you to confirm. Turning one off does not.

• Enquiries: someone contacts you through your site.
• Enquiry reminders: an enquiry is still waiting for your reply.
• Integration connections: a connected integration has stopped updating. The email says so, and what’s already on your site stays there.
• Content updates: something couldn’t be brought in from a connected integration.
• New connections: an integration has finished connecting.
• Weekly summary: how your site did over the past seven days.
• Milestones: your first enquiry, for example.
• Profile tasks: parts of your profile that aren’t finished.
• Product updates: new features and changes to how Milkcrate works.
• Service incidents: outages that affect your site.

New connections and Profile tasks start switched off. Turn them on if you want them.

Enquiries is the one category that doesn’t use the address on the Email card. Enquiry emails go to the address under Enquiries go to in your contact form’s settings. Without an address there, the enquiry still reaches your bell but no email is sent. Milkcrate sends up to 10 enquiry emails an hour. Past that, enquiries still arrive in your inbox.

The weekly summary is sent on Mondays.

Notices that only show in the bell

Enquiry reminders and New connections put a notice in the bell and send no email. Their switches don’t change what arrives by email today.

Nothing sends Content updates or Profile tasks yet. Those two switches are there, but no notice or email is behind them today.

The category you can’t turn off

Policy updates is always on. It covers changes to Milkcrate’s terms or privacy policy. Its switch is greyed out and says it’s always sent.